At our studio, we are committed to providing you with a relaxing and enjoyable experience. To ensure a smooth and satisfying visit, we kindly ask that you review the following rules before booking an appointment:

1. Please come to your appointment without children or accompanying individuals. (We do not make exceptions).

2. To schedule an appointment, please send a MESSAGE to the following phone numbers: 07926544535 (Sara - treatments), 07851573908 (Ola - nails), or via the YA Studio Glasgow messenger or instagram. We often don’t answer calls as we may be busy or off duty.

3. For appointments without a deposit, if a client doesn’t cancel or reschedule with at least 48 hours’ notice, they will be required to pay 100% of the cost of the missed treatment (this also applies to rescheduling).

4. Clients who do not show up for their appointment without informing us will be required to pay 100% of the cost of the missed treatment when booking their next appointment.

5. We accept delays of up to 15 minutes. We understand that situations may arise, but if the delay is longer, we may refuse to perform the treatment or shorten its duration, and the cost will remain 100% of the agreed price.

6. Please plan your appointment carefully. If you book 3 treatments but later decide you only have time for 1, please inform us at least 48 hours in advance. This helps avoid wasting our time.

7. Vouchers purchased in the salon are valid for 6 months from the date of purchase. We do not extend voucher expiration dates. Vouchers are non-transferable, cannot be exchanged for cash, or given to another person. If a client cancels less than 48 hours before the appointment, the voucher will be forfeited.

8. From November 1, 2024, treatment prices will change. If you have any questions or concerns, please feel free to contact us.

Sara&Ola